RETURNS AND COMPLAINTS

To successfully complete the complaint, it is necessary to fill in all the mandatory information, they are marked with a red asterisk. It is also necessary to select the order/product you are complaining about.

To find an order or product, you need to have the same e-mail address entered here in the form as you used to place the order.

Produkt/Objednávka *

Products can only be claimed individually

Please write the invoice number or the return or complaint number on the package with the goods.

Bring the claimed goods to any delivery point of Zásilkovna.